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Antenna

Strategic Insights

“Strategy without tactics is the slowest route to victory, tactics without strategy is the noise before defeat.”
- Sun Tsu, Ancient Chinese Military Strategist

WHO WE ARE?

experience

Experienced.

Follow Through

Senior researchers that run your projects from start to finish.

holistic

Holistic.

Perspective

Qual/quant researchers that deliver all of your consumer insights.

pragmatic

Pragmatic.

Understanding

Straight-talking research with clear explanations about what consumers want and what that means for your business.

reasoned

Reasoned.

Decision Making

No fence sitting – delivering a clear rationale for what you need to do.

client focused

Client-focussed.

Mission Oriented

Responsive and passionate consultancy that works within your marketing and insights team.

value

Value for money.

Tailored Service

A flexible network of researchers that scales up and down so you only pay for the services you use.

WHAT WE DO?

We're a full service agency…we run qual and quant projects from in-depths through to national (and international) surveys.
We're seasoned researchers…our recent work has included:

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HOW WE RESEARCH?

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The way we see it, good research is as much about communicating insights as finding them. Our approach places equal emphasis on what we find and how we say it.

HOW WE FIND INSIGHTS?

Employing “tried and true” methodologies, we deliver practical and robust research. We tailor our methodology to your needs, avoiding academic models and cookie-cutter approaches. We view participants as partners, not just sources of information…better engaging and involving them to glean better insights. We make the best use of your budget…balancing the insights and how they’ll be used against cost (and will even tell you when research is not needed).

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HOW WE COMMUNICATE THEM?

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We use succinct, clear PowerPoint to tell you what consumers want, and we look for other ways to leverage research for your business, including…

  • Workshopping before and after to understand the issues and embed the insights and their implications
  • Using collages, music and objects to bring the consumers’ feelings to life
  • Creating mini - documentaries to hear the consumers in their own words
  • Directly involving clients in the research – bringing them to the interviews - so they can see consumers’ worlds firsthand.

KEY PEOPLE

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Sam Blaxland

Director

With 20 years experience, Sam is a researcher skilled in all aspects of qual and quant research and strategy. Prior to starting Antenna, Sam was a Director of Clarity Strategic Research and Director of Qualitative Research at Arnold & Bolingbroke, working with major Australian and international brands and delivering practical, usable insight and strategy to their businesses. Sam brings a wealth of qualitative experience to the table, having worked with a diverse range of clients and categories across FMCG, Personal Care, Finance, Government and many more.

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Leigh Shaw

Director

With more than 20 years experience in developing and leveraging insights inside businesses to drive a deeper customer understanding that leads to better outcomes. Prior to joining Antenna, Leigh held her roles as Chief Customer Officer at Hearing Australia (a Commonwealth owned Healthcare Organisation), General Manager of Customer Experience at the nbn and Head of Insights and Marketing at Procter & Gamble & James Hardie. Leigh specialises in Brand and Customer Experience research to drive strategies for Customer and Shopper Experience, Brand Positioning and Segmentation and has delivered transformational programs from Insights to Action in FMCG, Retail, Health, Construction and Telecoms.

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Brett Gumbley

Director

With over 15 years of experience. Brett is a researcher with a wealth of experience in research field management and the application of emerging technology to research problems. He has strong skills in customer experience tracking, brand health and campaign effectiveness research and the application of customer online research communities. Brett was previously Managing Director of Toluna Australia, a global insights technology and panel company, and General Manager of Arnold & Bolingbroke (and Sam’s boss), a mid-size agency with a focus on customer satisfaction and brand & advertising tracking.

OUR WORK

CONTACT US

We can't wait to hear from you:

Suite 5, 172 Pacific Hwy, North Sydney, Australia 2060

(+61) 0419244380

info@antennainsights.com.au

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